Restaurant Team Management
Know how to build hospitality teams through careful selection, mentoring, and setting expectations.
Founder and operator of One Haus, New York City, USA.
Recruit and retain the right people within your hospitality team.
In this online course, Mike Hewitt, the founder and operator of One Haus recruitment, will share an overview of recruitment, selection, and onboarding. You’ll explore the tools to recruit the right people based on business and cultural needs, followed by how to onboard your new recruits to promote commitment and engagement so that you can best retain your team.
At the end of the course you will:
- Understand some of the common concerns that can make recruiting hospitality staff challenging.
- Understand that the way you recruit is a reflection of your business culture/brand.
- Know how to create a great onboarding experience.
Develop your culinary talent
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Course Syllabus
Course Content
Chapter 2 - Welcome: Recruitment and Onboarding for Hospitality Teams
Chapter 3 - Challenges in Building a Hospitality Team
Chapter 4 - Planning for Staffing Needs
Chapter 5 - Job Descriptions and Role Planning
Chapter 6 - Recruitment and Company Culture
Chapter 7 - Attracting the Right People
Chapter 8 - Skill Versus Cultural Fit
Chapter 9 - Effective Interview Techniques
Chapter 10 - Effective Recruitment Selection
Chapter 11 - Offering and Rejecting Candidates
Chapter 12 - The Impact of Onboarding on Employee Experience
Chapter 13 - Creating a Great Onboarding Experience
Chapter 14 - Conclusion
An expert overview of the recruitment and onboarding process
What you'll learn
- Know the different ways to find candidates and how to choose the right avenue.
- Know how to write a job advertisement and a job description.
- Understand the difference between recruiting based on skill vs cultural fit, and the key advantages and disadvantages of both.
- Discover basic interview questioning techniques and use them with confidence.
- Understand the role of ethics and legalities in selecting candidates.
- Know how to make an offer and reject a candidate.
- Understand the key dos and don’ts of onboarding so you can provide a positive onboarding experience, increasing retention within your team.
- Know how to plan ahead for staffing needs and why doing this is vital.
Meet your Instructor
Founder and operator of One Haus, New York City, USA.
Building hospitality teams with a key focus on assessing company culture to make the right match.
Earn your certificate and validate your skills
Every course includes a downloadable recipe book
About Scoolinary
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Other courses included in your membership
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Got questions? We've got answers
To watch this course, you need to subscribe to Scoolinary. With your membership, you’ll get unlimited access to our entire course catalog. You can subscribe by clicking here.
Yes, you can try a free lesson in each course before subscribing to experience the quality of our content.
All courses are 100% online and in high-quality video format, taught by recognized experts in their field. You can watch them at your own pace from any device and access supplementary materials such as recipes, exercises, and tests.
Yes, if you have a Premium or Team plan, you will receive a certificate upon completing each course. These certificates are backed by Worldchefs and the American Culinary Federation (ACF), prestigious organizations in the culinary world.
You will continue to have access until your subscription period ends.
Scoolinary is the leading online culinary platform for training. We offer a vast catalog of courses in cooking, pastry, mixology, management, and more, taught by renowned chefs and experts. With our flexible methodology, you can learn new techniques and skills and enhance your career from anywhere in the world.
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