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Judy Keegan ha publicado una actualización
Tengo un problema al intentar acceder al certificado por haber completado el curso “Turrinas de chocolate”.
Cuando hago clic en cualquiera de los enlaces de las fotos 1 y 2, se abre una nueva ventana con un mensaje de error, al igual que en la foto 3. ¿Podrían informar al servicio de asistencia sobre este problema? Me gusta imprimir los certificados con las recetas del curso.
Es la primera vez que me encuentro con este problema.
I have an issue with trying to access the certificate for completing the “Chocolate Turrins” course.
When i click on either link in photo’s 1 & 2 it opens up a new window with an error message as with photo 3. Can support please be alerted to this issue please? I like to print out the certificates with the course recipes.
This is the first time i have encountered this issue.
Traducido del inglés2 Comentarios-
Level:
Scoolinary Team
Hi Judy dear,
Could you please try again now? I’ve just accessed your account and I wasn’t able to reproduce the error on my side.
Sorry for the delay in getting back to you — I was on vacation.
If the issue persists, please write to soporte@scoolinary.com so we can continue assisting you.
Kindly mention *Attn: Sol Damiani* in your message so it gets assigned to me directly.
In your email, please let us know which device you are using to download the certificate (computer, mobile, app, or browser) and at what exact point you are seeing the error, so we can review it properly.
Thank you for your patience!
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Thanks, it is now working. I was able to access and print the certificate. Don’t know wha happened but its working now.
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