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steve vaes ha publicado una actualización
Actualizar a premium. Buenos días he pagado mi suscripción en diciembre 99,90 euros y vi que el premium es ahora más barato que la suscripción normal. Cuando he intentado utilizar el botón UPGRADE para el Premium, me ha vuelto a cobrar el importe total de 89,90 euros. ¿Cómo puedo cambiar a Premium? Parece que ya he pagado más por la suscripción normal. Muchas gracias steve
Upgrade to premium. Goodmorning i have paid my subscription in December 99,90 euros and saw that the premium is now cheaper than the normal subscription. When i tried to use the UPGRADE button for the premium, it was charging me again the full amount of 89,90 euro. How can i change to the Premium as it seems i already paid more for the normal subscription anyway. Many thanks steve
Traducido del inglés2 Comentarios-
Anyone can help me with this please?
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Scoolinary Team
Hi Steve! I’m Sol Damiani, Scoolinary’s Community Builder😊 Thanks for reaching out and explaining your situation so clearly.
You’re right in noticing the difference—our first-time purchase prices are always lower as a special welcome, while renewals are based on the standard list price.
To explore another possible option for your upgrade, please write to our team at soporte@scoolinary.com and we’llbe happy to help you directly. We’ll do our best to find a solution that works for you!
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