[Vincenzo Saladino]

Try to go on the website and to mark them as completed once there, I had the same problem and this “hack” worked for me. Hope it helps

[Rahma Abdulkadir Mohamud]

Thank you 🙏

[Sol Damiani]

Done, @rahma-abdulkadir 👍

Your progress is now completed. You should be able to download your Certificate now.

Please tell us if you could.

Have a lovely day!

[Rahma Abdulkadir Mohamud]

Hi sol damiani thank you so much but I can’t see when to download my certificate it showing me this empty file

[Sol Damiani]

Hi @rahma-abdulkadir

I just sent you your Certificate by email

Please let me know if you got it.

Have a great day!

[Rahma Abdulkadir Mohamud]

I have seen pleas can you make the name my full name Rahma Abdulkadir Mohamud pleas

[Sol Damiani]

Dear @rahma-abdulkadir

To have this full name on your Certificates you would have to edit your profile and add your name.

And then, download it again. Do you want to do that?

You can edit your profile by clicking on your avatar, and then, on “Edit”.

When you do that, please let me know if you can download the Certificate yourself or if you need assistance.

[Rahma Abdulkadir Mohamud]

Pleas I corrected my name u can see pleas thank you

[Sol Damiani]

Great, @rahma-abdulkadir

Did you manage to download your updated Certificate?

[Rahma Abdulkadir Mohamud]

Not yet pleas When I click download it showing this empty files I don’t know what to do I was just waiting ur reply

[Rahma Abdulkadir Mohamud]

Hi sol damiani pleas Ian still waiting ur reply

[Sol Damiani]

Hi Rahma

I just sent you your updated Certificate by email.

Have a great day!

[Rahma Abdulkadir Mohamud]

Thank you so much 🙏❤️ I have seen

[Sol Damiani]

You are welcome, Rahma!