Need help getting a refund - Scoolinary

Tagged: BIlling, Customer Service, Refund

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Need help getting a refund

Posted by Adam Julian Redoblado on August 31, 2025 at 16:38

I planned to only get the 1 year membership but today I got charged for another one.
It was supposed to be the last day but I didn’t get any notification on cancelling it before the billing date.

Can I get some help on reversing the transaction and getting a refund? Please reply as soon as possible if you know how to.

Thanks.

Adam Julian Redoblado replied 16 hours, 43 minutes ago 2 Members · 2 Replies
2 Replies

Sussan Estela Olaya

Administrator
August 31, 2025 at 17:45

Level: Scoolinary Team

Hi @adamredobladogmail-com

Please get in touch with the support team by sending an email to soporte@scoolinary.com. Send them an email and explain what is happening. Just a reminder that the support team works from Monday to Friday, so they will most likely respond to you tomorrow. I hope you can find a solution soon.
- Adam Julian Redoblado
  
  Member
  September 1, 2025 at 08:45
  
  Thanks for this. I really hope I get the refund. The amount for that full year subscription is way too much for me at the moment.

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