Subscription problem

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Subscription problem

Posted by Rebecca Rees on June 23, 2025 at 12:02

I’ve paid for a subscription, but it won’t allow me access to the courses with the exception of the free sample at the start. Can you help please?

Sol Damiani replied 1 week ago 3 Members · 4 Replies
4 Replies

Sussan Estela Olaya

Administrator
June 23, 2025 at 15:20

Level: Scoolinary Team

Hi Rebecca.

Welcome to the Scoolinary community!

For this matter, I kindly ask you to contact our support team by sending an email to soporte@scoolinary.com. My colleague Rocío will provide you with all the necessary information regarding your subscription.

If you have any questions about the courses or the platform, I’m here and happy to help you.

Best regards.
- Rebecca Rees
  
  Member
  June 23, 2025 at 15:30
  
  Ok, thank you. I’ve had a look at a few others now and it appears that it is just the Antonio Bachour courses are the ones that aren’t working
  - Sussan Estela Olaya
    
    Administrator
    June 23, 2025 at 15:51
    
    Level: Scoolinary Team
    
    Hi Rebecca.
    
    In that case, please make sure to contact the support team so they can provide you with all the information and assistance you need.
    
    If you have any other questions, I’m here and happy to help.
    
    Best regards.
Sol Damiani

Administrator
June 23, 2025 at 20:23

Level: Scoolinary Team
Hey there Rebecca!👋

Welcome to the Scoolinary Community! 😊Join our awesome group of food lovers and share your love of cooking. Everyone’s invited!

I’m Sol Damiani, the Community Builder and I’m from Buenos Aires.

I entered the platform from your profile and could access Bachour’s Course (as you can see in the screenshots I’m attaching) Please let me know if this problem has been solved. If it hasn’t and you can’t access the courses, please contact soporte@scoolinary.com as Sussan suggested.

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We hope you have a blast learning with Scoolinary!