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  • Finished course but no certificate

    Posted by Sofia Quadri on March 25, 2024 at 10:04

    Hi i finished the croissant course but it wont mark the equipment chapter as completed i’ve tried many times please have a look thanks

    Sol Damiani replied 3 weeks, 5 days ago 3 Members · 4 Replies
  • 4 Replies
  • Sussan ScoolinaryTeam

    Administrator
    March 25, 2024 at 14:31

    Hi @fifiquadrigmail-com
    There may be some tests left to finish, let’s ask my colleague @soldamiani for help to check the status of your course.
    Greetings.

  • Sol Damiani

    Administrator
    March 25, 2024 at 15:00

    Hi Sofi @fifiquadrigmail-com 👋

    I could complete the couple of lessons left of this Course for you.😉

    You should be able to download your Certifcate right now.

    Please tell me from which device you were trying to do so: from our app or from your laptop?

    Have a great day!

    • Sofia Quadri

      Member
      March 25, 2024 at 15:02

      Hi from the app

      i also finished the doughnut course and don’t have a certificate yet do you know why it’s happening?

      • Sol Damiani

        Administrator
        March 25, 2024 at 15:12

        Hi @fifiquadrigmail-com

        I’ve completed the missing lesson on donuts for you. Some users are encountering issues finishing this lesson from the app. Our team is already investigating it. I apologize for the inconvenience and suggest that you try accessing it from the browser in the future to see if you can do it from there (just like I did).

        Sending hugs, and we’re here for whatever you need.

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