Problem with Favorite Recipe section

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Problem with Favorite Recipe section

Posted by Lana Mihajlović on juin 19, 2025 à 22:06

I’ve encountered an issue with the “Favorite Recipe” feature on my Scoolinary account. Although I’ve marked several recipes as favorites, they are not appearing in the “Favorite Recipe” section. I’ve tried refreshing the page and logging out and back in, but the problem persists.

Sol Damiani répondu Il y a 8 mois, 4 semaines 3 Membres · 6 Réponses
6 Réponses

Sussan Estela Olaya

Administrateur
juin 20, 2025 à 03:41

Level: Scoolinary Team

Hi dear Lana,

I checked your profile and was able to mark two cookie recipes as favorites; both were saved in the Favorites section. I’m attaching a screenshot.

I’m not sure what might be going on, because everything looks fine on my end. I’ll ask my colleague @soldamiani to take a look as well and let us know if she sees the same thing.
Lana Mihajlović

Membre
juin 20, 2025 à 16:51

Level: Sous Chef

I can now see those recipes you marked. I tried marking one and it’s showing now. I don’t know why it wasn’t before. Thanks Sussan for the help.
- Sussan Estela Olaya
  
  Administrateur
  juin 20, 2025 à 21:21
  
  Level: Scoolinary Team
  
  Dear Lana, I’m glad to hear the issue was resolved. I’m here if you have any other questions.Best regards.
- Sol Damiani
  
  Administrateur
  juin 23, 2025 à 14:06
  
  Level: Scoolinary Team
  
  Hi dear
  
  All the recipes you’ve marked are back again in your favourites page? Or just the new ones?
  - Lana Mihajlović
    
    Membre
    juin 28, 2025 à 01:55
    
    Level: Sous Chef
    
    Only new one
    - Sol Damiani
      
      Administrateur
      juin 30, 2025 à 14:08
      
      Level: Scoolinary Team
      
      Hi dear Lana
      
      I’ve already reported your comment with our IT Team. As soon as they have an answer I’ll get back to you. Sorry for the inconvenience.
      
      Have a great day and thank you for your patience!